Hammer Consulting, LLC conducts one and two day workshops in organizations for managers and employee's based on the Intercultural Conflict Style model and Inventory developed by Dr. Mitchell R. Hammer. These workshops are customized to fit the needs of your organization. If you are interested in discussing further our presenting these workshops in your organization, please contact us

"The Intercultural Conflict Style model and the ICS Inventory are truly groundbreaking -- this has enormous practical application for resolving disputes across cultures."

Dr. R. Michael Paige Professor, University of Minnesota

Hammer Consulting, LLC offers public, two-day Certification Programs in using the ICS Inventory. You do not need to attend an ICS Certification Program to use the ICS Inventory. This public program is designed for individuals who wish to gain greater understanding and skills in using the ICS model and Inventory.

The ability to recognize and appropriately respond to cultural differences in conflict style is critically important in effectively managing and resolving disputes. The Intercultural Conflict Style (ICS) Certification Program increases participants' competence in resolving disagreements, improves team cooperation, and enhances individual and organizational decision-making and goal accomplishment around diversity initiatives.

Essential Tools
This Certification program is unique in providing participants with the fundamental tools developed exclusively by Dr. Mitchell R. Hammer for resolving conflicts across cultures.

These tools include:

Certification Program Topics

• Recognize differences that "make a difference" in resolving conflict through the framework of the ICS model
• Identify core characteristics of direct and indirect strategies and emotionally expressive and restrained approaches for dealing with conflict
• Assess intercultural conflict resolution styles
• Understand differences in conflict styles across cultural and ethnic group communities
• Increase competence using five intercultural conflict resolution skill sets
  
  

To complete the register form and submit via email Click Here. If you would prefer to register through the postal mail or to send your payment by check, please use our printable ICS Registration form instead. Click below for more information on each of the Workshops.

• 2008 Workshop Information - TBA