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About Us
- ICS Inventory, LLC is the owner of the Intercultural Conflict Style Inventory® (ICS®). Our company is a division of Hammer Holdings, a woman-owned company that also includes IDI, LLC—offering the Intercultural Development Inventory® (IDI®).
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About The ICS Inventory
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ICS Certificate Program
- The online ICS Certificate Program (ICS CP) provides participants with an exclusive and complete set of training packages, including presentation slides, detailed trainer notes, agendas, and trainer handbook, needed to deliver effective ICS training programs in educational institutions and organizations for individuals, small teams, and large groups.
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- Upcoming ICS Certificate Program Dates
- ICS Certificate Program Fact Sheet
- ICS Certificate Program Policies
- ICS Certificate Program Accreditations
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The Intercultural Conflict Style Inventory (ICS):

Completed by over 100,000 individuals
Administered by more than 2,500 educators and trainers
Across more than 1,000 schools, companies & non-profit organizations
In over 20 countries world-wide

“For any trainer conducting conflict training and wanting to be culturally relevant, this [ICS] instrument is a contribution the intercultural field has long needed”
Donna Stringer, Ph.D.

International Shipping

HomeTerms and ConditionsInternational Shipping

Duties and Taxes
ICS Print Test orders that are shipped to locations outside of the United States of America are subject to international duties and taxes. Duties and taxes vary by country and are applied after the shipment has been received at the address provided at Checkout. The Purchaser is responsible for these charges which will be applied once ICS Inventory, LLC has been made aware of the charges. For Credit Card payments, your account will be re-billed for these charges.

Shipping Methods
ICS Inventory, LLC utilizes the United Parcel Service (UPS) for all shipping of ICS Print Tests. All shipments are sent from the United States of America and shipping times vary greatly depending on the shipment's destination and each country's customs clearance process. For more information on shipping methods and estimated shipping times, check the UPS International Shipping Services descriptions (link redirects to the UPS website).