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Intercultural Conflict Style Inventory
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Resolving Conflict across Cultural Boundaries Using the Intercultural Conflict Style Inventory (ICS)

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  • About Us
    • ICS Inventory, LLC is the owner of the Intercultural Conflict Style Inventory® (ICS®). Our company is a division of Hammer Holdings, a woman-owned company that also includes IDI, LLC—offering the Intercultural Development Inventory® (IDI®).

      Learn More…
    • Our Mission
    • Our Team
  • About The ICS Inventory
    • About The ICS Inventory
    • The Intercultural Conflict Style Inventory (ICS) Improves Communication and Conflict Resolution across Cultures
    • How the ICS Inventory compares to other conflict measures
    • Why using the ICS Inventory is your Best Option
    • Who uses the ICS
  • ICS Pricing
  • Order the ICS
    • Order the ICS
    • ICS Shipping Calculator
    • Log into your Account
    • View Cart
  • Begin Assessment
    • Begin Assessment
    • Retrieve Past Test Results
  • Testimonials
  • ICS Certificate Program
    • The online ICS Certificate Program (ICS CP) provides participants with an exclusive and complete set of training packages, including presentation slides, detailed trainer notes, agendas, and trainer handbook, needed to deliver effective ICS training programs in educational institutions and organizations for individuals, small teams, and large groups.

      Learn More…
    • Upcoming ICS Certificate Program Dates
    • ICS Certificate Program Fact Sheet
    • ICS Certificate Program Policies
  • Resources
    • Resources
    • Cross-cultural validity and reliability of the ICS Inventory
    • M.R. Hammer (2009) ICS Moodian article
    • M.R. Hammer (2005) ICS validation article
  • Happenings
  • Contact Us
  • FAQs
The Intercultural Conflict Style Inventory (ICS):
  • Completed by over 100,000 individuals
  • Administered by more than 2,500 educators and trainers
  • Across more than 1,000 schools, companies & non-profit organizations
  • In over 20 countries world-wide
“For any trainer conducting conflict training and wanting to be culturally relevant, this [ICS] instrument is a contribution the intercultural field has long needed”

Donna Stringer, Ph.D.

Our Team

HomeAbout UsOur Team

  • Diane Washington
    Diane Washington is the Client Services and Event Planner for IDI, LLC and ICS Inventory, LLC. Diane...
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    Diane Washington Client Services and Event Planner
  • Diann Hammer
    Diann Hammer is the Chief Operating Officer for IDI, LLC and ICS Inventory, LLC. Diann is...
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    Diann Hammer Principal, Chief Operating Officer
  • Emily Aiken, M.A.
    Emily Aiken previously worked in various roles at the University of Michigan where she supported...
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    Emily Aiken, M.A. Program Coordinator
  • Lea Hammer, M.A.
    Lea Hammer is the Principal and Vice President of Strategic Planning for IDI, LLC and ICS...
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    Lea Hammer, M.A. Principal, Vice President of Strategic Planning
  • Mercedes Reaves
    Mercedes Reaves is the Customer Relations Specialist for ICS Inventory, LLC and IDI, LLC. Mercedes...
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    Mercedes Reaves Customer Relations Specialist
  • Mitchell R. Hammer, Ph.D.
    Mitchell R. Hammer, Ph.D. is President of IDI, LLC and ICS Inventory, LLC. He has achieved an...
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    Mitchell R. Hammer, Ph.D. Founder & President
  • Neil Hammer
    Neil Hammer is the Vice President for IDI, LLC and ICS Inventory, LLC. Neil is responsible for...
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    Neil Hammer Principal, Vice President
  • Ryon Downing
    Ryon Downing is the Director of Events & Operations Coordinator for ICS Inventory,...
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    Ryon Downing Director of Events & Operations Coordinator
  • Tracy Tachiera, M.A.
    Tracy Tachiera, M.A., is the Director of Programs for IDI, LLC & ICS Inventory, LLC as...
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    Tracy Tachiera, M.A. Director of Programs

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ICS Inventory, LLC | 2915 Olney Sandy Spring Road - Unit D | Olney, MD 20832
240-389-1794 | Fax: 443-926-0146 | info@icsinventory.com

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