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Intercultural Conflict Style Inventory
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Resolving Conflict across Cultural Boundaries Using the Intercultural Conflict Style Inventory (ICS)

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  • About Us
    • ICS Inventory, LLC is the owner of the Intercultural Conflict Style Inventory® (ICS®). Our company is a division of Hammer Holdings, a woman-owned company that also includes IDI, LLC—offering the Intercultural Development Inventory® (IDI®).

      Learn More…
    • Our Mission
    • Our Team
  • About The ICS Inventory
    • About The ICS Inventory
    • The Intercultural Conflict Style Inventory (ICS) Improves Communication and Conflict Resolution across Cultures
    • How the ICS Inventory compares to other conflict measures
    • Why using the ICS Inventory is your Best Option
    • Who uses the ICS
  • ICS Pricing
  • Order the ICS
    • Order the ICS
    • ICS Shipping Calculator
    • Log into your Account
    • View Cart
  • Begin Assessment
    • Begin Assessment
    • Past ICS Results
  • Testimonials
  • ICS Certificate Program
    • The online ICS Certificate Program (ICS CP) provides participants with an exclusive and complete set of training packages, including presentation slides, detailed trainer notes, agendas, and trainer handbook, needed to deliver effective ICS training programs in educational institutions and organizations for individuals, small teams, and large groups.

      Learn More…
    • Upcoming ICS Certificate Program Dates
    • ICS Certificate Program Fact Sheet
    • ICS Certificate Program Policies
    • ICS Certificate Program Accreditations
  • Resources
    • Resources
    • Cross-cultural validity and reliability of the ICS Inventory
    • M.R. Hammer (2009) ICS Moodian article
    • M.R. Hammer (2005) ICS validation article
  • Consulting Services
  • FAQs
The Intercultural Conflict Style Inventory (ICS):
  • Completed by over 100,000 individuals
  • Administered by more than 2,500 educators and trainers
  • Across more than 1,000 schools, companies & non-profit organizations
  • In over 20 countries world-wide
“For any trainer conducting conflict training and wanting to be culturally relevant, this [ICS] instrument is a contribution the intercultural field has long needed”

Donna Stringer, Ph.D.

Our Team

HomeAbout UsOur Team

  • Diane Washington
    Diane Washington is the Operations and Events Coordinator for IDI, LLC and ICS Inventory, LLC. Diane...
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    Diane Washington Operations and Events Coordinator
  • Diann Hammer
    Diann Hammer is the Chief Operating Officer for IDI, LLC and ICS Inventory, LLC. Diann is...
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    Diann Hammer Principal, Chief Operating Officer
  • Emily Aiken, M.A.
    Emily Aiken previously worked in various roles at the University of Michigan where she supported...
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    Emily Aiken, M.A. Program Coordinator
  • Lea Hammer, M.A.
    Lea Hammer is the Principal and Vice President of Strategic Planning for IDI, LLC and ICS...
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    Lea Hammer, M.A. Principal, Vice President of Strategic Planning
  • Mercedes Reaves
    Mercedes Reaves is the Client Relations Manager for ICS Inventory, LLC and IDI, LLC. Mercedes...
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    Mercedes Reaves Client Relations Manager
  • Mitchell R. Hammer, Ph.D.
    Mitchell R. Hammer, Ph.D. is President of IDI, LLC and ICS Inventory, LLC. He has achieved an...
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    Mitchell R. Hammer, Ph.D. Founder & President
  • Neil Hammer
    Neil Hammer is the Vice President for IDI, LLC and ICS Inventory, LLC. Neil is responsible for...
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    Neil Hammer Principal, Vice President
  • Ryon Downing
    Ryon Downing is the Director of Operations & Systems for ICS Inventory, LLC and IDI,...
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    Ryon Downing Director of Operations & Systems
  • Tracy Tachiera, M.A.
    Tracy Tachiera, M.A., is the Learning and Innovation Director for IDI, LLC & ICS...
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    Tracy Tachiera, M.A. Learning and Innovation Director

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